About the Bida Nào assistant
Version 1 · 8 October 2026
The assistant is automated. It is run by Nao La Labs Pte. Ltd., Singapore.
What it can and cannot do
It answers questions about Bida Nào for venues, quotes the published price and starts a listing claim. It cannot agree contracts or special terms, give legal or financial advice, or answer player-app questions. It is for venue owners and staff aged 18 or over.
How reliable and safe it is
It answers from Bida Nào’s approved information and your hall’s listing. It can still misunderstand or get details wrong. Prices are calculated by our system, not written by the assistant. Check anything important with venue support before relying on it. If anything the assistant says differs from our published venue terms and pricing, the published terms apply; tell us and we will correct it.
How your data is used
We store the conversation, the hall it relates to, and any contact details you choose to give. We use them to answer you, follow up on your claim and improve our answers. Messages are processed by our AI service provider to generate replies, and this processing may take place outside Singapore. Our provider does not use these conversations to train its AI models. Conversations with no contact details are deleted after 90 days, and others after 12 months. You can ask us to delete your conversation at any time, or use “Start over” in the chat.
How to report a problem
Tap “Talk to a person” in the chat or email support@bidanao.app. Tell us what the assistant said and what was wrong. We reply within one working day and correct the assistant where needed.